Delivering Success Through Expertise and Precision
The relationship between an importer and their Customs Broker is a vital part of the supply chain. Getting it right ensures smooth movement of goods, compliance with regulations, and cost efficiency.
At Pengelly’s, our Customs Brokerage Team brings deep industry knowledge and precision to every clearance. We understand that correct classification is essential to avoid unnecessary duties while maintaining full compliance with New Zealand Customs and MPI Biosecurity requirements. An incorrect classification can result in delays, audits, or fines — consequences our team is dedicated to helping you avoid.
Our dynamic and experienced brokers are based right here in New Zealand and process all clearances through our exclusive Glasshouse System. This in-house technology provides complete transparency and control throughout the clearance process.
Each member of our team contributes unique expertise, working collaboratively to find the best outcomes for our clients. We take the time to understand your products and your business so that every declaration is accurate and compliant.
Because of our collective approach and robust systems, we’re able to perform efficiently under pressure — meeting deadlines, preventing unnecessary delays, and ensuring every shipment moves seamlessly through the border.
At Pengelly’s, we continually refine our processes and invest in evolving technology. Our Glasshouse platform and modern hardware enable faster communication, smarter data management, and accurate tariff advice — all designed to support our clients’ success.
Every clearance can be monitored live through Glasshouse, with all documentation securely stored and shareable in any format you require. We also offer a full costing service tailored to your specific needs — because for Pengelly’s, every step in your supply chain is an opportunity to Deliver Success.